Lift Maintenance and Servicing
Network Lifts offers a range of maintenance packages to suit your business needs.
Our packages are designed to offer peace of mind, optimise lift performance and passenger safety.
What Does Our Maintenance Service Look Like?
Maintenance – What We Do
Within all our maintenance contracts Network Elevators send a competent lift engineer to examine and inspect, make running adjustments, clean, lubricate and maintain the whole of the lift.
This includes its equipment and controls to an operational condition for the term we have agreed.
Flexible Terms
The maintenance contract can be for any agreed term, usually 1 year but can span multiple years. We can also include several sites and lifts at those sites and an overall contract to manage different companies if a management company is involved.
Maintenance – What We Don’t Do
Some competitors offer cheap basic maintenance contracts which then have hidden charges or extra work to be billed. We do not believe in charging customers for something they don’t require or hiding costs. We believe in long term relationships with honest and transparent pricing.
Any repairs we spot we will inform you about, however these are only necessary repairs and you have the option to purchase these wherever you like.
Tailored Amounts Of Visits
We don’t charge for a standard number of visits per year where it is not required. Our pricing is worked out based on the type of lift you have installed, how many lifts you have and the workload of each lift you have in place. This ensures you only receive the correct amount of scheduled maintenance visits you require to get the best value for your money.
Our qualified lift maintenance engineers will come out to you at a pre agreed time convenient to your organisation.
What's Included?
Whichever package you opt for you can be assured that our telephone lines are staffed 24 hours a day, 7 days a week, 365 days a year.
If required we can offer auto dialler monitoring 24/7..
All our Maintenance Service contract includes:
- In-house NVQ level 3 trained engineer
- Access to Network Elevators 24/7
- emergency helpline and 24/7 callout
- Health & Safety Risk Assessment Site Audit
- Detailed report sheet
- Log card and contact labels for the Motor Room and Lift Car
- Response time to entrapment call on-site target time 1 hour
- Response time to call out on-site target time 4 hours
- Cleaning cloths
- Gear, machine oil and grease for general service
- Pit cleaning (under normal conditions)
- Rope examinations
Maintenance Packages
- Bronze - Maintenance Only
- Silver - Maintenance & Repair 9/5
- Gold - Maintenance & Repair 24/7
| Service Feature | Maintenance Package |
|---|---|
| Maintenance including access to Network Lifts 24-hour emergency helpline and 24-hour callout | ☑☑☑ |
| On-site documentation including log card and lift contact labels in the lift car and motor room | ☑☑☑ |
| Health & Safety Risk Assessment Site Audit | ☑☑☑ |
| Voice link when fitted with remote monitoring | ☑☑☑ |
| Response time to entrapment call on-site target time 1 hour | ☑☑☑ |
| Repairs of minor components | ☑☑ |
| Call outs included during normal working hours Monday to Firday | ☑☑ |
| Call outs included outside of normal working hours | ☑ |
What types of lifts do we work with?
Tell us some details about your lift and we’ll get back to you with a quotation.
